My Trip

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I can't remember my confirmation code
For information on how to locate your confirmation code visit our confirmation code instructions page. If you provided an email address at the time of booking, you should have received a confirmation email shortly after booking. This also contain...
May I have a receipt / Itinerary for my purchase?
If you want to view, print or email you itinerary/receipt you can access through our website or our app.  At our website you can access “ My Trip ” using your “ Last Name” and the “ Confirmation Code&...
What if I didn't receive a booking confirmation?
If you did not receive a booking confirmation, please be sure to check your inbox & junk mail or spam folders for the following email address: no-reply@flyfrontier.com . Follow the link to access a copy of your receipt or Itinerary .  ...
What identification or documents do I need in order to travel?
For travel within the United States Travelers 18 years of age and older are required to show a valid, current U.S. federal or state-issued photo ID that contains the following: name, date of birth, gender, expiration date and a tamper-resistant fea...
How do I obtain and print my boarding pass?
Online: You can print your boarding pass when you check-in to your flight online. If you don’t print your boarding pass right away, you can always log back into My Trip on your Manage My Booking page to get your boarding pass at a la...
I purchased a travel insurance plan when I was booking through your site, and I have a question about my insurance, who should I contact?
Please refer to, and review, the fulfillment that was emailed to you by the Travel Guard at the time of purchase. The email will include your Policy of Insurance and other details of your travel insurance plan. Should you have any questions after re...
What does TSA allow and not allow on flights?
Planning ahead and packing properly can make the TSA process much smoother. If you aren't sure if you can bring certain items or not, click the link to find out what is permissible and what isn't by the Transportation Security Administration...
What is Flight Flexibility?
With Flight Flexibility, you change your flight date or time. Simply add it during your booking on the flyfrontier.com or in our mobile app. Then, if you need to make a change, visit My Trips on the flyfrontier.com website or “My Flights&rdq...
How do I find and add my Known Traveler Number to my reservation?
If you are a current member of the CBP program, your PASS ID/ KTN (Known Traveler Number) can be found on the back of your membership card. If you do not have your membership card, you can retrieve your number by logging into your Global Online En...
I need help finding my reservation
Finding your reservation and managing your booking is easy. Just put you last name associated with the reservation and your confirmation code in our Manage Trip tool here .  For information on how to locate your confirmation code visit o...
Can I add a person to my itinerary?
If you'd like to add an additional traveler to an existing booking, you'll need to book a separate ticket for the passenger at flyfrontier.com . 
I already booked my flight online, can I still add a rental car afterward?
Yes, you can still book a rental car online in Manage My Booking after you’ve booked your flight on flyfrontier.com. Note that when you book a rental car online, you make a reservation but don’t pay until you have arrived at your destin...
Where can I see if the route I want to fly runs seasonally?
You can find more information on which routes run seasonally by city by visiting our seasonal routes page .